A brief look at the evolution of video chat during 2020, as Zoom, Microsoft, and others added features to make the medium more interactive and easier to use (Ann-Marie Alcántara/Wall Street Journal)

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Ann-Marie Alcántara / Wall Street Journal:
A brief look at the evolution of video chat during 2020, as Zoom, Microsoft, and others added features to make the medium more interactive and easier to use  —  Software innovations made the medium more lively and easier to use as the pandemic pressed on  —  When Claire Cheng …

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